Trust & Security

Why We’re Different

We make money when you save time—not when we harvest your data.

Most AI companies have a fundamental conflict: the more data they collect, the more valuable their AI becomes. That creates pressure to retain your data, aggregate it, and train models on it.

NovaScribe™ has no such conflict. We’re a medical transcription service, period. We make money when you save time—not when we harvest your data.

That means:

  • Your recordings are never used to train AI models
  • Your transcripts are never sold or shared
  • We delete audio within 6 hours
  • We have no "anonymized data" loopholes
“This isn’t a policy we adopted for marketing. It’s the only way we’d want our own patient data handled.”
Data handling

What Happens to Your Data

Your DataWhat We DoWhy
Audio recordingsDeleted within 6 hoursWe don't need it after transcription
TranscriptsStored encrypted in your accountAccessible only to you
AI trainingNever usedNot our business model
Third-party sharingNeverNo exceptions
Compliance

Compliance & Security

HIPAA Compliant
Full administrative, physical, and technical safeguards
BAA Available
Business Associate Agreement for all accounts
AES-256 Encryption
Data encrypted at rest and in transit (TLS 1.3)
US Infrastructure
US-based, SOC 2 certified data centers

HIPAA Compliant

Full administrative, physical, and technical safeguards

BAA Available

Business Associate Agreement for all accounts

AES-256 Encryption

Data encrypted at rest and in transit (TLS 1.3)

US Infrastructure

US-based, SOC 2 certified data centers

Testing

Independent Security Testing

NovaScribe has completed third-party penetration testing to validate our security controls.

January 2026 Assessment
Conducted by Beagle Security
Result: Passed
Zero critical, high, or medium vulnerabilities
HIPAA Controls
Security controls validated
PCI DSS
Payment security validated

January 2026 Assessment

Conducted by Beagle Security

Result: Passed

Zero critical, high, or medium vulnerabilities

HIPAA Controls

Security controls validated

PCI DSS

Payment security validated

Citations

Verifiable Literature References

NovaScribe’s evidence search intelligently searches clinical practice guidelines, systematic reviews, and randomized controlled trials to answer your clinical questions with AI-synthesized summaries.

Unlike general-purpose AI tools that may generate plausible-sounding but fabricated citations, every reference returned by NovaScribe’s literature search is checked against PubMed and DOI registries for existence before it’s shown to you. Review each citation before relying on it.

Every cited reference is checked against PubMed and DOI registries for existence, so you can independently verify each source.

“AI-generated summaries are drawn from published literature and may contain errors. We always encourage physicians to verify citations before clinical use -- and we make that easy: NovaScribe checks each citation against PubMed and DOI registries for existence, and you review it before relying on it.”
Contact

Questions?

We're happy to answer any questions about our security and privacy practices.

Privacy questions

privacy@novascribeai.com

HIPAA/Compliance

hipaa@novascribeai.com

Security concerns

security@novascribeai.com
Get started

Ready to Try NovaScribe™?

10 notes per month free. No credit card required.